Returns & Exchanges
At Boston Proper, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return or exchange unworn, unwashed items with original tags within 60 days of purchase.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Once your return is authorized, download and print the pre-paid UPS return shipping label provided through the portal.
Pack Your Items
Securely pack your items in the original packaging if possible, ensuring all original tags are attached, and include the provided packing slip.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number; your refund will be processed within 10-14 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing